At House of Ambua, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information in compliance with applicable laws in India, including the Information Technology Act, 2000 and the rules thereunder, and the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We collect information that you voluntarily provide to us when you:
  • Register on our website or make a purchase.
  • Subscribe to our newsletter or promotional emails.
  • Contact us via email, chat, or customer service inquiries.

The types of information we collect include:

  • Personal Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit/debit card details, UPI, or other payment details for order processing.
  • Technical Information: IP address, browser type, device information, and usage data via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and manage your purchases.
  • To provide customer support and respond to inquiries.
  • To personalize your shopping experience and recommend products.
  • To send you marketing communications, newsletters, and promotional offers.
  • To improve our website, product offerings, and user experience.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors, including payment gateways, shipping partners, and email marketing services.
  • Legal Obligations: We may disclose your information if required by law, in response to legal processes, or to protect our rights, privacy, safety, or property.

4. Your Rights

You have the following rights concerning your personal information:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us.
  • Withdraw Consent: You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
  • Data Deletion: You can request the deletion of your personal information, subject to legal requirements for record retention.
  • Data Portability: You may request a copy of your data in a commonly used format.

5. Cookies

Our website uses cookies to enhance your experience and collect technical information about your interaction with our site. You may choose to disable cookies via your browser settings, although this may affect your ability to use certain features of our website.

6. Security

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet can be guaranteed to be 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the bottom will reflect the most recent revision.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: houseofambua@gmail.com
Phone: +91 97176 78353
Address: House of Ambua: MS - 17 , Mohan Garden, New Delhi 110059

Last Updated: 05.10.2024

This Privacy Policy complies with all relevant privacy laws in India, including the Information Technology Act, 2000, and adheres to international standards such as the GDPR where applicable.